Government Service Agencies

Government service agencies refer to the service centers and convenient service outlets in the communities, which are set up by the people's governments at various levels to provide government services highly needed by natural persons, legal entities, and non-legal entities.

Government services may be either matters related to administrative powers or public services. The former include administrative permits, confirmations, rulings, payments, rewards, and records. The latter include education, employment, social insurance, medical and health services, elderly care, social services, housing, culture, sports, and services to people with disabilities.

To make their services more accessible, these agencies are required to improve their procedures, reduce the materials required, shorten the time of approval, and cut people's cost in handling relevant matters.

政務服務機構

政務服務機構，即各級人民政府設立的，滿足自然人、法人和非法人組織政務服務事項集中辦理需要的政務服務大廳或政務服務中心以及社區便民服務站點。政務服務事項主要包括行政權力事項和公共服務事項。

行政權力事項包括行政許可、行政確認、行政裁決、行政給付、行政獎勵、行政備案及其他行政權力事項。公共服務事項，包括公共教育、勞動就業、社會保險、醫療衛生、養老服務、社會服務、住房保障、文化體育、殘疾人服務等領域服務事項。

政務服務機構遵循優化辦理流程、精簡辦事材料、縮短辦理時限、降低辦事成本的要求，設置若干窗口，推進政務服務便利化。